Terms & Conditions

Welcome to Shirazi Rug. By using our website and purchasing from us, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

  • The website www.shirazirug.com is operated by Shirazi Rug.

  • These Terms apply to all users of the site, including visitors, customers, and others who access or use our services.

  • By accessing our site or purchasing a product, you agree to these Terms. If you do not agree, please do not use our services.

2. Products & Authenticity

  • All rugs sold on Shirazi Rug are authentic and sourced directly from Iran.

  • We make every effort to display product details and colors accurately; however, slight variations in color or texture may occur due to photography and screen differences.

3. Pricing & Payment

  • All prices listed on the website are in [currency] and include applicable taxes unless stated otherwise.

  • We reserve the right to update prices and product availability without prior notice.

  • Orders will only be processed once full payment has been received.

  • Secure payment options are available via our trusted payment gateways.

4. Shipping & Delivery

  • We deliver worldwide.

  • Shipping costs and estimated delivery times will be displayed at checkout.

  • Delivery times may vary depending on destination and customs clearance.

  • Shirazi Rug is not responsible for delays caused by third-party couriers, customs, or unforeseen circumstances.

5. Return & Refund Policy

  • We offer a 14-day return policy for online purchases only.

  • Rugs must be returned in their original condition and packaging.

  • Customers are responsible for return shipping costs.

  • Refunds will be processed after inspection and will exclude the return postage fee.

  • For full details, please refer to our [Refund & Return Policy].

6. Cancellations

  • Orders can only be canceled before they are shipped. Once shipped, the order cannot be canceled and must follow the return process.

7. Intellectual Property

  • All content on this website—including text, images, and logos—belongs to Shirazi Rug and is protected by copyright laws.

  • You may not copy, reproduce, or distribute our content without prior written permission.

8. Limitation of Liability

  • Shirazi Rug is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our responsibility is limited to the value of the product purchased.

9. Governing Law

  • These Terms are governed by and interpreted in accordance with the laws of [Your Country]. Any disputes will be handled by the courts in [Your Jurisdiction].

10. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website.

Contact Us

For questions regarding these Terms, please contact us at:

  • Email: [Email Address]

  • Phone: [Phone Number]